Recovery

Let your Fraud Analysts focus on investigating fraudulent transactions instead of maintaining cumbersome spreadsheets. Our Recovery workflow allows you and your team to manage these fraudulent transactions and keeps track of any amount that was recovered in this transaction.

 

Polonious collects all the information as the case progresses. Polonious can automatically create cases using an automated import functionality that can help your Fraud Analysts save a lot of time so that they can focus on investigating the fraud instead of data entry. Polonious can integrate with various systems such as PRM etc. so that you can just mark the transactions as fraud in PRM and it can create a case in Polonious. Various data and amount is then stored in key metrics and amounts can be calculated automatically per case in a form that is easily reportable.

Key Benefits

 

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Capture all key metrics related to transactions that are easily reportable

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Automated case reports

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Automated calculation of various amounts related to transactions

Application Highlights

 

Easily track all transactions and recovery data using our Case View

Easily track the transactions using statuses and Case notes

Capture all important transaction data using metrics. Easily create reports based on this data

You benefit from using Polonious in so many ways...

More than any other factor, the ability to configure a case management solution to reflect your business process gives you a competitive and organizational advantage.

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Faster turnaround times. By allowing users to focus on their core responsibilities and not administration and reporting, they are freed up to work the case and complete it in a timely manner.

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Ease of navigation, offering easy to use person, organisation and entity searching, case filtering and deep data and document search functionality users can easily find critical information or cases and take action.

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Instant overview of case statuses. Via the dashboard, users immediately get a view of their cases with statuses and key dates identified.

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Instant updates. Managers in the office can access the newly added data at the press of a button and share it with internal or external clients.

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Reduced administrative effort. Typically Polonious reduces case administration from 10 to 25%.

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Guided behaviour via configuration of available actions makes it easy for users to understand what they should do next. Users can easily add updates and enter text, change statuses, upload documents or media, check off completed actions, record relevant metrics like case time, travel time, expenses or mileage traveled, proof entries made by others, record complaints or use the log entry as a basis to create a report.

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Available anywhere, anytime, online or offline. Users in the field can update case information directly with any device that can run a browser or the ios or android application then sync back to Polonious when they next have access to the Internet.

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Automated case reports. In many cases the reports can be completely automated using data, documents and images added during the investigation process.

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Less is more. Users only see the parts of the system relevant to their involvement and only cases that they need to see. Once logged in, the user’s view of the world is dependent on many factors including their role in relation to a case such as as a specialist, supplier/vendor, staff member, manager or auditor, the current status of the case and the business units or organisations they are attached to.

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Automated updates keep interested parties aware of the progress of their cases via status updates, emails or text (SMS) messages.