Enterprise edition includes all the features of standard and vortex with additional capability to integrate with third party solutions.

Polonious case management brings enhanced organisation, tracking and automation to investigation management and manages the process from referral to close, driving best practices throughout.

Real time information, dashboards and timelines contribute to operational efficiency and the most effective use of resources. The result is improved outcomes and savings on operational costs.

The benefits of moving to a single point of reference for users, vendors, clients and specialists with integrated messaging and document management enables an impressive return on investment.

Robust case management is central to any fraud identification, investigation and reporting solution as it gives you the ability to choose and test the best complimentary tools without sacrificing operational efficiency. It is the first step to a successful investigative unit.

Polonious professionals work with all our clients to define their business processes and replicate them within the solution. We also assist and manage the implementation and adoption of the solution and integration with fraud identification and visualization tools.

Since 2006 we have helped over 50 customers refine their business processes to become more efficient, compliant and customer focussed whilst reducing operational costs.

Whatever your challenges we have faced them before and bring to the table a wealth of problem solving experience and the market leading toolkit for case management.

WHY POLONIOUS:

NO large initial investment.
NO development costs.
NO delay.

YES return on investment.
YES return on assets.
YES business continuity.

Polonious allows you to have an enterprise solution up and running without the delay or costs usually involved.
We have a proven history of success delivering advanced solutions to market leading organizations.

We continuously invest in research and development and product improvement to ensure our customers always have the latest tools at their disposal.

We remove the unknown and often surprising costs involved with many IT projects.

BENEFITS:

With Polonious as the centre of the investigation framework you can easily connect to claims systems, rules or predictive analytic engines and visualization software. This enables you to choose several best of breed solutions to identify fraud and visualize the links between entities. All this data is recorded centrally and operationalized in Polonious. Results can be recorded and reported on enabling the tuning of fraud identification tools based on actual outcomes and savings.

Choosing a robust case management tool as the centre of your fraud solution ensures fraud identification and visualization engines don’t end up as intellectual exercises.

Dashboards allow users to easily navigate and filter cases to identify workloads, potential bottlenecks, delays or resource issues and make decisions in real time.

Defined business processes ensures best practice, ownership by participants, accurate measurement, easier training, better outcomes, consistent practices and easier reporting. Process redesign is then possible bases on rigorously collected data.

Email, correspondence and report templates save significant time wastage reentering data. Automated case creation and output save additional administrative burden. Less administration means more time to investigate, faster delivery and a better customer experience.

Business intelligence reporting not only saves time but also ensures consistency of reporting with data traceable directly back to each individual case and the actions and metrics recorded ensuring accountability and enabling informed decisions.

CAPABILITIES:

Dashboards:
Once logged in users immediately see all relevant cases by status and timeliness. The user’s view of the world is dependent on factors such as their role.

Action Log:
The hub of the system is the shared action log where all the actions on a file are recorded and shared. Users have the ability to make entries of varying types and can see appropriate entries in the system.

Metrics:
Collect user defined data for reporting, invoicing, payroll and case data. Metrics can include hours, mileage, expenses or quality control scorecards.

Offline:
Allows investigators to work with the application and documents offline then sync and upload their work product and reports once internet connection is available.

Mobile:
Access cases, add actions, record interviews, upload photos and more on your mobile devices including iDevices and Android phones and tablets.

‘Field Kit’ can be found in both the Apple App and Android Play stores. Just search for ‘field kit’ and install it to see a demonstration of its capabilities.

Business Intelligence Reporting Tool:
We have enabled customized reports via the Business Intelligence Reporting Tool. You can design reports on the desktop and deploy to the application for daily use on demand or to be delivered via email to your inbox at scheduled times and dates.

Social Intelligence Searches:
With one click users can instantly search for Facebook, Linked In, Twitter and other social media sites for accounts matching known information about an individual.

Mapping:
Enhanced mapping capabilities allow you to allocate the closest investigator from the map view, see recent cases and claimants and identify future scheduled events in the vicinity.

Integration with other solutions:
Integrate with other solutions via web services, automated file and data import or automated messaging.

Contact Polonious and see how we can help you meet your case management challenges.